How to fix “iPhone charging port not working”?

iPhones are known for their long battery life, so you don’t have to worry about charging it every few hours. But what happens when the message appears on the screen that says “iPhone charging port not working”? That might be someone’s worst nightmare.

If you are experiencing this on your iPhone, there could be multiple reasons why the lightning port is not working. This could be due to software issues or other hardware related complications.

Whatever it is, this article will take a closer look at some of the quick and effective solutions to get your iPhone charging again.

Ways to Fix iPhone Charging Port Not Working

If you can’t charge your iPhone due to a lightning port issue, we recommend that you check the port manually first. Is there unnecessary dirt hidden inside?

If yes, then that could be a reason why you can’t charge your iPhone. In addition, you can also follow one of the tips to see what works.

Restart your iPhone

You may not realize this, but sometimes the lightning port not working on your iPhone can be a software problem. Restarting the iPhone is like a soft restart which helps in fixing the glitch and most likely helps in fixing the problem you are probably experiencing.

For the newer iPhone models (iPhone X and newer):

  • Press and hold one volume button and the side button
  • Drag the slider that appears on the screen to turn off iPhone
  • Once it powers off, long press the power button until it reboots.

For the older iPhone models, you need to press and hold the side button and then drag the slider as mentioned in the previous steps.

Remove the iPhone case

Sometimes it’s not a problem with the iPhone, but with the case you’re using. What we recommend is to take the case out and see if your iPhone is charging. If so, then you know for sure that it was an issue with the case and not the phone.

What happens is that most newer iPhone cases have a smaller cutout in the lightning port area, making it difficult for the cord to fit in. Always buy good quality cases with precise cutouts to avoid such problems.

Force Restart iPhone

One of the reasons why your lightning port falters is due to unnecessary temporary files and system data that contribute to lagging device performance. With a force restart, you can fix the glitching device and make it run more smoothly again.

Here’s what you can do:

Press and release the volume up button in the newer iPhone models (iPhone 8 and above) and follow it up with the volume down button. Once pressed, hold the side button until you see the Apple icon appear.

Once done, restart iPhone and check if you can charge your device or not.

Go to Cleaning

As we mentioned in the beginning, one of the biggest reasons why you can’t charge your iPhone is the dirt that is inside. The excess dirt and dust packs into the port, making it difficult for you to plug in the cable and charge your device.

By cleaning and brushing it quickly, the problem is solved in no time. But when it comes to cleaning the iPhone lightning port, we suggest you be careful. You don’t want to poke and poke in an intrusive way that will eventually damage the port.

If you don’t have the proper cleaning equipment, you can always take it to a professional to fix the situation.

Update iOS

Minor glitches in the iPhone can be a reason why the error shows up when you try to charge the device. In that case, you can update your iOS and check if that helps.

The software update information is available in Settings > General > Software Update.

From there, you can check for pending updates and install them. Once done, check if charging is normal or not.

Visit the Apple Store

If none of the above methods work, it’s most likely a hardware issue on your iPhone. Unless you are skilled at taking an iPhone apart and seeing what the problem is, we recommend that you take it to an Apple Store for further evaluation.


And that’s all you need to know about solving the “iPhone charging port not working” issue that you are experiencing. It’s a bit of trial and error, so check what works and what doesn’t on your iPhone before getting started.

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