How many times have you tried to access an important thing while scrolling through your iPhone and ended up with a black screen or screen stuck? It happens a lot more than we’d like to admit.
The black screen of death on an iPhone is a frustrating event, which usually happens when your iPhone’s screen goes black due to system errors or hardware issues in the phone. Is it always something permanent? No. But can it be repaired? A definite yes.
However, you should realize and understand that the problem can only be solved if it is a software error or bug. If the problem stems from hardware complications, you may need to seek professional help to resolve it.
What are the troubleshooting techniques to fix the Black Screen of Death?
If your iPhone screen suddenly goes black, we understand that it is normal to panic. However, we recommend that you try any or all of the following troubleshooting techniques to see which one works best for your iPhone.
1. Check if the battery is empty
One of the most common reasons why your iPhone’s screen has gone black is that the battery is dead. It’s one of those problems that we don’t even pay attention to unless it’s too late.
So the moment your iPhone screen goes black, the first thing you can do is plug in the device. Sometimes the iPhone will turn back on as soon as you connect it to a power source.
If the iPhone won’t turn on even after being plugged in for 5 minutes, there’s probably a software or hardware problem. So, move on to the next troubleshooting technique.
2. Close the app that crashed
If you notice that your iPhone’s screen went black right after opening a particular application, there is a problem with the app. The best thing at that point would be to press the Home button twice to open the app dock and then immediately kill the app from the background.
After closing the app from the background, all you need to do is return to the home page. From there, you can restart the app and check if the problem persists. If you find the iPhone crashes even after that, it means that there is a problem with the app.
Avoid opening the app again or uninstall and reinstall the app on your iPhone. That should solve the problem.
3. Restart your iPhone
If the screen goes black due to a temporary bug issue, the next troubleshooting tip we recommend is to restart the iPhone. Sometimes software issues persisting on the iPhone cause the device to stutter and hang in the middle of an operation.
In that case, what you can do is force restart the iPhone by holding the volume button for a few seconds until the Apple logo appears on the screen.
This does a mini restore of your iPhone, eliminating potential risks of slowdowns, glitches, or software bugs in the operating system that caused the screen to go black.
4. Restore via iTunes
This is an extension method of iPhone recovery method that not many users want to follow. Not only is it complicated, but it will erase all data from your iPhone. We therefore recommend that you proceed with caution.
To do this, you may need access to a third-party iPhone recovery app of your choice. From there, follow the steps mentioned:
- Connect iPhone to computer and then open iTunes
- Go to the “Summary” tab and then tap on “Restore iPhone”
- Tap “Restore”
Your iPhone restore will begin, but your device will go back to its factory default settings, which means you’ll need to set things up again. However, the good news is that the black screen issue is resolved immediately which is great.
If none of these troubleshooting techniques work for you, the last resort is to contact Apple Support. You can take your iPhone and have it checked by the professionals there. They can tell you what the problem is and fix it accordingly.