Apple TV not working: how to fix it?

The growth of OTT platforms is paving the way for more and more smart televisions in the market and Apple TV is at the top of the list. This streaming television is one of a kind, especially with the high-end processing power and impeccable features and specifications that come with it.

However, despite the features and individual specifications, most users often encounter problems with the television, the TV remote control, or even the hardware and software issues. Fixing these errors can be challenging, especially if you’re not sure what the problem is.

This article explains why your Apple TV is not working and what you can do to fix the errors.

How to Fix Apple TV Not Working

1. Dysfunctional app

Since Apple TV is a smart television, it runs on various applications like you would find on your smartphone. The same problem with the apps can also occur with your Apple TV where you may experience lags and glitches with the applications, which prevents the Apple TV from working as efficiently.

If it is an app driven issue then we recommend that you check which app is causing the problem first. Once you have an idea, you can go ahead and force close the app.

2. Gray or frozen display

Another common problem common to Apple TV is the appearance of gray or frozen images. It’s probably the last thing you want to see on television, especially considering how expensive Apple TV is. Usually the problem is due to an application or poor processing power of the television.

What you can do in this case is force close the app which ruins the efficiency of the Apple TV. You can also close all apps and open only the apps that are relevant and needed.

3. Glitchy Performance

If you find that your Apple TV is stuttering and not performing as efficiently as you’d like, we recommend that you check your Internet connection. Sometimes a slow network can be a possible reason why that could happen.

The best solution in this case would be to restart the Apple TV from scratch. The process is simple. All you need to do is go to Settings, then System and press Restart.

4. Won’t turn on

So your Apple TV was working fine yesterday but suddenly it won’t turn on and there’s nothing you can do to fix the issues. Sometimes problems with the power source also lead to complications. What you can do is unplug and then plug the Apple TV back in.

In addition, the HDMI connection is also an issue that can contribute to the television not restarting. Make sure to press and hold the menu and volume buttons at the same time for 5 seconds.

5. Wifi Problems

Sometimes an Apple TV not working can be a Wi-Fi problem. Sometimes problems with the Wi-Fi network can’t detect the Wi-Fi, can’t access the Wi-Fi, etc.

You can check the issues through your Apple TV’s settings by looking under Network. IP address related issues are also common among the reason why your Apple TV is not working. If there are no visible network issues, we recommend that you restart your Apple TV.

6. The remote control does not work

Sometimes it’s not the Apple TV’s problem that causes it to not work efficiently. It could be the Siri remote issue that is causing it to not work properly. Ideally, you should check your Siri remote and see if the problems are a result of that or not.

If your remote doesn’t have a battery, you can look under that too. In addition, resetting the remote also solves the problem in some cases.

7. Video and Audio Issues

Sometimes video and audio issues on your Apple TV are also quite common and can lead to the errors you are witnessing. We recommend that you check under Settings by going to Audio & Video and then Resolution.

After you fix the video issues, the next thing to focus on is the audio issues by double checking the connections in your Apple TV. Also check the audio inputs in your Apple TV as that can also fix the issues.

8. Lack of Storage Space

If you have enough applications installed on your Apple TV, chances are it will eat up your storage space on the platform, which means you will have trouble running the said apps on the Apple TV. In such cases, you should prioritize checking which apps are worth keeping and which ones are unnecessarily taken out of storage.

What you can do is go to “Manage Storage” under Settings and see which ones are taking up the most storage space and then uninstall them if the app isn’t needed. You can also delete unnecessary cache from the app file to save a lot of storage space as well. However, keep in mind that doing so may result in the app being factory reset.


These are all the tips you need to follow when it comes to figuring out the Apple TV not working. Find out what the problem is first before implementing any of the solutions we mentioned in the article here.

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